Accessibility

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) establishes mandatory accessibility standards to identify, remove and prevent barriers for individuals with disabilities in essential areas of daily life.

Our commitment

The Township of Leeds and the Thousand Islands is committed to ensuring all individuals have equal access to goods, programs, services and information.  The Integrated Accessibility Standards Policy of the Township of Leeds and the Thousand Islands addresses this commitment.

Township of Leeds and the Thousand Islands staff receive  training on Accessible Customer Service and on the Ontario Human Rights Code. Training on providing accessible customer service and how to interact with people with disabilities is a key requirement of the standard. The Human Rights Code (Code)  provides for equal rights and opportunities, and freedom from discrimination. The Code recognizes the dignity and worth of every person in Ontario.

Request for documents in an accessible format

If you require information in an alternate format, please contact the Township of Leeds and the Thousand Islands by calling 613-659-2415, or emailing the, Clerk.

We are committed to understanding your specific information and accessibility needs and will work with you to address them in a timely manner.

You may also visit the Township of Leeds and the Thousand Islands in person or  mail your request and concerns to the office located at 1233 Prince Street, Lansdowne, On K0E 1L0.  Administration office hours are Monday to Friday 9:00 am to 4:30 p.m.