The Municipal Act, 2001 authorizes the municipality to appoint an Ombudsman who reports to Council and whose function is to investigate in an independent manner any decision or recommendation made or act done or omitted in the course of the administration of the municipality, its local boards and such municipally-controlled corporations as the municipality may specify and affecting any person or body of persons in his, her or its personal capacity.
TLTI Council selected the Ontario Ombudsman as an investigator to ensure council functions in a fair, legal and reasonable manner when conducting business on behalf of the Township.
The Ontario Ombudsman is an independent and impartial Officer of the Legislature who resolves complaints about government and public sector bodies. The Office of the Ontario Ombudsman was established in 1975 and can take complaints about the administrative processes and policies of provincial government and broader public sector bodies, municipalities, universities, and school boards. The Ombudsman attempts to resolve every issue, but in rare cases, may decide to launch an investigation.
Since January 1, 2016, the Ontario Ombudsman has had a role with respect to municipalities. The Ontario Ombudsman cannot compel municipalities to take action, however they make recommendations to Council as part of their report. The Ontario Ombudsman does not replace a locally established complaint mechanism or act as Integrity Commissioner for municipalities.
Further information can be found on the Ombudsman Ontario website.