Skip to Content

Leeds and the Thousand Islands Logo

Main menu icon
Home Contact Us Feedback
Twitter page Facebook page Instagram Linked In Training Centre
  • Living
    • About Leeds and the Thousand Islands
    • Animal Services
    • Cemeteries
    • Community and Social Services
    • Events Calendar
    • Garbage and Recycling
    • Hospitals and Health Care
    • Maps
    • News and Public Notices
    • Places of Worship
    • Roads and Sidewalks
    • Seniors Services
    • Taxes
    • Township Times Newsletter
    • Trees and Yards
    • Utilities Water and Sewer
    • Waterfront Living
    • Youth Services
  • Playing
    • Arts Culture and Heritage
    • Boat Launches
    • Casino
    • Events Calendar
    • Facilities
    • Grants and Funding
    • Hunting and Fishing
    • Leisure Interest Activities
    • Library
    • Local Flavours
    • Maps
    • Seeley's Bay Harbour
    • Parks Lakes and Trails
    • Recreation and Sports
    • Recreation Subsidy
    • Special Event Permits
    • Transportation and Getting Here
    • Visiting Leeds and The Thousand Islands
  • Growing
    • Available Lands and Buildings
    • Bids and Tenders
    • Broadband Initiative
    • Building and Renovating
    • Business Chronicles (Profiles)
    • Business Directory
    • Business or Event Advertising
    • Business Support & Economic Development
    • Chambers of Commerce
    • Digital Footprint - Online Resources
    • Grants and Funding
    • Invest Now
    • Maps
    • Planning and Development
    • Visiting Leeds and The Thousand Islands
    • Zoning
  • Governing
    • Accessibility
    • Agendas and Minutes
    • Animal Services
    • Applications Licenses and Permits
    • Ask a Question/Report a Problem
    • Budget and Finance
    • By-Laws and Enforcement
    • Careers
    • Commissioner of Oaths
    • County and Jurisdiction
    • Departments
    • Elections
    • Emergency Services and Preparedness
    • Freedom of Information
    • Frequently Requested By-laws
    • Grants and Funding
    • Mayor Council and Committees
    • News and Public Notices
    • Reports Studies and Plans
    • Taxes
    • Volunteer
    • Watch a Council Meeting
Main menu icon Menu
  • Utilities Water and Sewer
    • Call Before You Dig - Ontario One Call
    • Electricity
    • Free Wi-Fi
    • Internet and Telephone
    • Natural Gas
    • Pipelines
    • Report a Utility Problem
    • Water and Sewer
    • Wells and Septic
  • About Leeds and the Thousand Islands
  • Animal Services
  • Cemeteries
  • Community and Social Services
  • Events Calendar
  • Garbage and Recycling
  • Hospitals and Health Care
  • Maps
  • News and Public Notices
  • Places of Worship
  • Roads and Sidewalks
  • Seniors Services
  • Taxes
  • Township Times Newsletter
  • Trees and Yards
  • Waterfront Living
  • Youth Services
I'd Like to...
    • Apply for a Burn Permit
    • Ask a Question
    • Find Job Opportunities
    • Learn about the election
    • Report a Problem
    • Watch Virtual Council Meeting

Call Before You Dig - Ontario One Call

Show or hide navigation More
Decrease text size Default text size Increase text size
Print This Page
Share This Page
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email
Home/Living/Utilities Water and Sewer/Call Before You Dig - Ontario One Call
Receive Email Updates...

More in this Section...

Default Inteiror Banner

Quick Links

  • Ask a Question
  • Garbage and Recycling
  • Report a Problem
  • Roads and Sidewalks
  • Taxes

Are you planning to dig a garden, landscape or fence your lot, dig a patio or pool area, improve your driveway, repair your home's foundation, or add a porch, deck, or room to your home? Before you break ground on any project, you must get locates for any infrastructure that may be hidden underground.

Ontario One Call is a free service that contacts all infrastructure owners on your behalf to help you learn where it's safe to dig.
Call Ontario One Call 24 hours a day, 7 days a week for free locate of all services: 800-400-2255; or Visit Ontario One Call. 

Contact them at least five full business days before you plan to dig.

Why do I need locates?

  • It's the law. Under Ontario law, it is illegal to dig without having natural gas lines located.

By filing a locate request you will be provided with locate information for:

  • Watermains and water service line
  • Sanitary sewer mains
  • Stormwater pipes
  • Encroachments

Other utility companies like Hydro One, Bell Canada, and Enbridge Gas will also be contacted and will supply information based on where you plan to dig.

What happens next?

Ontario One Call will pass on your locate request to the Township and to other utility owners. In five business days or less, you will receive drawings showing you where the underground wires, pipes, or other infrastructure is, so you can complete your job safely.

What about emergencies?

Sometimes an emergency means you can't wait five days for information on underground infrastructure. In an emergency, call Ontario One Call at 1-800-400-2255 and locators will be onsite within two hours – 24 hours a day, 7 days a week. Note, emergency locates must be requested by phone – you can't do them online.

Contact Us

  • Ask Question/Report Problem
  • Agendas and Minutes
  • Community Events Calendar
  • Facility Rental Request
  • News and Public Notices
  • Recreation and Sports

Leeds and the Thousand Islands footer logo

© 2023 Township of Leeds and the Thousand Islands, 1233 Prince St., P.O. Box 280, Lansdowne, ON K0E 1L0  
Phone: 613-659-2415 Toll Free: 1-866-220-2327 Fax: 613-659-3619
Hours of operation: Monday to Friday 9:00 a.m. to 4:30 p.m.
After Hours Emergency: 1-855-961-7018

AccessibilityContact UsTerms of Use Sitemap
  • Living
    • About Leeds and the Thousand Islands
    • Animal Services
    • Cemeteries
    • Community and Social Services
    • Events Calendar
    • Garbage and Recycling
    • Hospitals and Health Care
    • Maps
    • News and Public Notices
    • View All...
  • Playing
    • Arts Culture and Heritage
    • Boat Launches
    • Casino
    • Events Calendar
    • Facilities
    • Grants and Funding
    • Hunting and Fishing
    • Leisure Interest Activities
    • Library
    • View All...
  • Growing
    • Available Lands and Buildings
    • Bids and Tenders
    • Broadband Initiative
    • Building and Renovating
    • Business Chronicles (Profiles)
    • Business Directory
    • Business or Event Advertising
    • Business Support & Economic Development
    • Chambers of Commerce
    • View All...
  • Governing
    • Accessibility
    • Agendas and Minutes
    • Animal Services
    • Applications Licenses and Permits
    • Ask a Question/Report a Problem
    • Budget and Finance
    • By-Laws and Enforcement
    • Careers
    • Commissioner of Oaths
    • View All...

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.